Datenschutzerklaerung (Privacy Policy)
GDPR Compliance: This privacy policy complies with the EU General Data Protection Regulation (GDPR) and Austrian data protection laws.
1. Data Controller
The data controller responsible for processing your personal data on this website is:
Reena Rasoi
Sabulal Kamal Batcha
Waldgasse 56, 1100 Wien, Austria
Email: reenarasoi@hotmail.com
Phone: +43 676 7211986
2. What Data We Collect
We collect and process the following personal data:
- Booking data: Name, phone number, email address, booking preferences (date, time, number of guests, special requests) — collected via WhatsApp or phone
- Website usage data: IP address (anonymized), browser type, pages visited, time spent — collected via Google Analytics
- Communication data: Messages sent via WhatsApp or email
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and confirm table reservations and catering inquiries
- To contact you regarding your booking or order
- To improve our website and services through anonymized analytics
- To respond to your inquiries and feedback
4. Data Storage
No digital database: Bookings are managed via WhatsApp and phone conversations. We do not store your data in a centralized digital database.
WhatsApp messages are stored on Meta's servers in accordance with their privacy policy. Phone call records are not retained.
Google Analytics data is stored by Google and processed with anonymized IP addresses.
5. Third Parties
We use the following third-party services:
- WhatsApp (Meta Platforms, Inc.): For messaging and booking communication. WhatsApp Privacy Policy
- Google Analytics: For website traffic analysis with anonymized IP. Google Privacy Policy
6. Your Rights
Under GDPR, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you
- Right to rectification: You can request correction of inaccurate data
- Right to erasure: You can request deletion of your personal data
- Right to restrict processing: You can request limitation of data processing
- Right to object: You can object to the processing of your data
To exercise any of these rights, please contact us at reenarasoi@hotmail.com.
7. Data Retention
We retain booking-related communications only as long as necessary to fulfill your reservation and comply with legal obligations. WhatsApp conversation history is managed according to Meta's data retention policies.
8. Contact for Data Protection
If you have any questions about this privacy policy or our data practices, please contact us:
Email: reenarasoi@hotmail.com
Phone: +43 676 7211986
Cookie-Richtlinie (Cookie Policy)
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and can be used to improve your browsing experience.
Cookies We Use
Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features like page navigation and security. These cookies do not store any personally identifiable information.
Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. Your IP address is anonymized before processing. These cookies are only activated with your consent.
How to Manage Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific websites
- Block all cookies
- Receive a notification when a cookie is being set
Please note that blocking essential cookies may affect the functionality of this website.
Consent
By using this website, you consent to essential cookies being stored on your device. For analytics cookies, we request your explicit consent via the cookie banner that appears on your first visit. You can change your preference at any time by clearing your browser's localStorage for this site.
Cookie Banner
When you first visit our website, a cookie banner appears at the bottom of the screen. You can choose to:
- Accept: Allow both essential and analytics cookies
- Decline: Allow only essential cookies (analytics will be disabled)
Your preference is stored in your browser's localStorage and remains valid until you clear your browser data.
Third-Party Cookies
Google Analytics may set cookies on your device. These cookies are used to collect anonymized information about website usage. For more information, please refer to Google's Cookie Policy.